Informal Interactions

Informal Interactions refer to the informal exchanges that occur between individuals working on a care unit. Individuals completing the ACT are asked to indicate how often they interact in a variety of informal exchanges with individuals on their care unit by answering nine items using the same 5-point frequency scale. The final informal interactions score obtained for each individual is the number of individuals with whom he or she reported interacting. Higher scores reflect a higher number of informal interactions on the care unit.