Formal Interactions

Formal Interactions refer to formal exchanges that occur between individuals working on a care unit through scheduled activities. Individuals completing the ACT are asked to indicate how often they interact in a variety of formal exchanges on their care unit by answering four items using a 5-point frequency scale: 1 (never), 2 (rarely), 3 (occasionally), 4 (frequently), 5-(almost always). The final formal interactions score obtained for each individual is a count of the number of items in which he or she indicated they participated. Higher scores reflect higher numbers of formal interactions engaged in on the care unit.